Coffee Subscription Policy
The Ritual, Simplified.
Our subscription service is designed to ensure you never run out of your favorite roast. By choosing a subscription, you get our premium coffee delivered to your door on your schedule, at a discounted "Inner Circle" rate.
1. How it Works
- Frequency: You choose how often you want your coffee delivered (e.g., every 14, 30, or 60 days).
- Automatic Billing: Your payment method on file will be charged automatically at the frequency you selected.
- Discounting: Subscribers receive a 20% discount on every bag compared to one-time purchases.
2. No-Hassle Management
We believe in a lifestyle of leisure, not logistics. You are in total control of your subscription:
- Skip a Shipment: Heading out of town? You can skip an upcoming delivery at any time through your Customer Account.
- Swap Your Roast: Want to try a different blend for your next shipment? You can swap products easily before your next billing date.
- Edit Quantity: Adjust the number of bags you receive to match your current needs.
3. Cancellation Policy
You can cancel your subscription at any time. There are no long-term contracts and no hidden fees.
- To avoid being charged for your next bag, please cancel at least 24 hours before your next scheduled billing date.
- Cancellations can be done directly through your Customer Portal or by emailing our team at [Insert Support Email].
4. Shipping & Returns
- Shipping: Standard shipping rates apply to subscription orders unless otherwise stated in a promotion.
- Returns: Because coffee is a perishable food item, we cannot accept returns on opened bags. If there is an issue with your delivery, please reach out to us immediately.