Contact Us

At Cigar & Ash Co., the conversation is just as important as the ritual itself. Whether you have a question about an order, want to talk shop about a specific cigar, or have feedback on our latest apparel drop, we’re here to listen.

Drop us a line and we’ll get back to you as soon as we’ve finished our current session.

Reach Out

Email: info@cigarandashco.com
Response Time: We typically respond within 24-48 hours, Monday through Friday.

Order Inquiries

If you are contacting us regarding a current order, please include your Order Number (e.g., #1001) in the subject line so we can get you an answer more quickly.

Wholesale & Collaborations

Interested in carrying Cigar & Ash Co. essentials in your lounge or shop? We’d love to hear from you. Please reach out to sales@cigarandashco.com with "Wholesale" in the subject line.

Why the Wait?

If we’re a little slow to respond, it’s likely because we’ve stepped away to appreciate a slow burn. We believe some things shouldn't be rushed—and that includes both a good cigar and a thoughtful response to our customers.

Cheers,
The Cigar & Ash Co. Team